Contact

We’re here to help! Whether you have questions about your order, need assistance with a product, or simply want to say hello — feel free to reach out. Our support team is friendly, responsive, and always ready to assist.

📧 Email Support

For all inquiries, email us at:
📩 shalini@redbeat.store

We aim to respond within 24–48 business hours.

🕐 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Malaysia Time, GMT+8)
Saturday – Sunday & Malaysian Public Holidays: Closed

We may respond to urgent messages outside these hours when possible, but standard inquiries will be handled on the next business day.

🌍 Our Markets

We ship and support customers from:

  • 🇲🇾 Malaysia
  • 🇺🇸 United States
  • 🇨🇦 Canada

We strive to offer fast, reliable, and clear communication regardless of your location.

📦 Order Status or Return Requests

If you're contacting us about an order, please include:

  • Your Order Number
  • Your Full Name
  • A brief message with your concern

You can also review our [Return and Refund Policy] and [Shipping Policy] for more information.

Contact form